Our Service
Call Center Solution
- Streamline your business and enhance customer experience with customizable call center software
Even with SMS, email, chatbot, and social media options available, many people still prefer phone support when reaching out to customer service. Phone conversations can help customers feel heard and enhance their overall experience with a business This is why call center solutions are a must for businesses to promoting brand loyalty and improving customer experience.
While phone calls are considered a traditional form of customer support, it doesn’t mean you have to choose outdated technology to meet your customers’ needs. Without the right call center solution, your business can end up spending more resources unnecessarily and lose the chance to analyze valuable insights. In this guide, you will learn about different types of call center solutions, key features you must consider for your business, and the best call center software available for businesses.
JSKS WhatsApp Messaging Solution
- WhatsApp Integration
- Read and Unread Notifications
- Sending Notifications
- Notification Failure Analysis
- Session Monitoring
- Creating Templates
- Average Chat Timing
- User Management
- Application Registration
- WhatsApp Settings
- User Roles and Permissions
- Reports
- Notification Delivery Tracking
WhatsApp Messaging Solution by JSKS is a powerful tool that helps businesses to communicate and share data more effectively.
Server
- HP Server
- Dell Server
HPE ML30 Gen10 Plus ,
Intel Xeon E-2314 (4-core, 2.8Ghz) Processor,
Embedded 2-port 361i Adapter,
VROC Raid Controller,
350W Power Supply.
HPE 16 GB DDR4-RAM
HPE 1.0 TB SATA HDD
3years Warranty
Laptops
- All brand republish laptop – HP/Dell/ Lenova
We Provide Laptops from top brands such as Dell, Lenovo, HP, Acer, Asus and Much more
We ensure Our Products are equip with latest technology to meet the costumer standards
Our Laptops Can Be customized Based on the Clients requirement
Headsets
- Vtalk
- Ubeida
- Plantronic
- Jabra
Types of Headsets: There are generally two types of headsets used in call centers:
Monaural: These headsets have a single earpiece, leaving one ear free to hear the surroundings. They are suitable for environments where agents need to communicate with colleagues or hear background noise.
Binaural: Binaural headsets have two earpieces, providing stereo sound and blocking out more background noise. They’re ideal for noisy call center environments where agents need maximum focus.
IP PHONES
Revolutionize your communication with our IP Phone. Seamlessly integrate voice, video, and data for a unified and efficient communication experience. Empower your business with advanced features and scalable solutions. Redefine connectivity with our IP Phone for enhanced collaboration and productivity.